Mission of Sole FX

 

Sole FX will be leaders in providing the highest quality foot health services, serving our customers with compassion, integrity, excellence, and professionalism through building alliances with other allied health professionals, as well as education of our patients and the surrounding communities.

 

 

Our Top 10 Values

1. Value people – we are not in the orthotics or shoe business, we are in the people business.  We realize that success in this business is 85% people knowledge, and 15% product knowledge.  We will continually be students of people, and improve our people skills.
2. Have integrity – in every aspect of the company, we will act with honesty, keep promises, meet deadlines, pay bills on time, and deal legally and ethically with patients, health professionals, vendors, and authorities.
3. Lead in excellence – We will do our job…and then some.  We will do more than we have to do, do it right, and do it best.
4. Be professional – as allied health professionals, we will be professional in word, action, and appearance at all times. 
5. Be compassionate – We are dealing with people who are experiencing pain, and some who have financial difficulties.  We will seek to provide compassionate and empathetic service to our customers regardless of their financial abilities.
6. Be cooperative – We will seek to cooperate with allied health professionals and patients to find the best possible solution for the patient.  We will continually seek avenues to educate allied health professionals, patients, and the community to promote foot health.
7. Laugh often – We will not take ourselves too seriously.  Attitude is everything, so we seek to be positive, enthusiastic, and encouraging to all of our customers.
8. Fail well – We will fail, but we will solve problems quickly, and not make our failures monuments.  Instead we will get up quickly and move forward, learning from our mistakes, remaining accountable for the mistakes and accepting the consequences.
9. Continually improve – We will constantly move forward and stay on the cutting edge of foot health, through education, training, and innovation.
10. Be creative – We will continually think outside the box, creating new solutions and systems to old problems.  We will think and brainstorm regularly, and review and improve systems regularly.